Heat pump technicians in Christchurch

Heat pump service and repairs in Christchurch

Heat pump not heating, leaking or showing an error code? Tell us what is wrong and we will pass it to a local heat pump technician in Christchurch.

  • Passed to a technician who works in Christchurch
  • Repairs, servicing and cleaning
  • Most common brands
  • Free to request, with no obligation

Request a repair in Christchurch

Takes about a minute. A local technician will be in touch.

Free and no obligation. Your details go to one local business only.

Common problems

Heat pump problems we help with in Christchurch

If your heat pump is doing any of these, get it checked before it gets worse.

Not heating or cooling

Blowing air that is lukewarm or not changing temperature. Often a blocked filter, a low refrigerant charge or a sensor fault.

Water leaking inside

Drips from the indoor unit usually mean a blocked or poorly graded drain line. Turn it off if water is near power.

Error code or flashing light

Most units show a code when something is wrong. Note it down and put it on the form. It helps the technician come prepared.

Strange noises

Rattling, grinding, squealing or loud clicking from either unit can point to a loose panel, a failing fan or a compressor issue.

Bad smell

A musty smell when it starts usually means mould or dirt on the coil and filters. A proper clean normally sorts it.

Won't turn on

Check the remote batteries and the switch at the board first. If it still won't start, it needs a heat pump technician.

Local conditions

Common heat pump issues in Christchurch

Christchurch frosts put outdoor units through a lot of defrost cycles every winter. Many repair calls here are about units icing up, losing heat on cold mornings, or struggling after years of hard use.

Outdoor units icing up

Heavy frosts mean outdoor coils ice over and the unit has to defrost regularly. If ice builds up and does not clear, or the unit defrosts far more than usual, it may have a sensor, airflow or refrigerant problem.

Weak heat on frosty mornings

If the lounge no longer warms up on a cold morning, the cause can be dirty filters, a blocked outdoor coil, low refrigerant or a unit that is undersized for the room. A service will usually show which.

Defrost water freezing under the unit

Water from the defrost cycle can freeze under the outdoor unit and build up into ice. Good clearance under the unit and a clear drain path stop it blocking the coil.

Indoor heat pump unit on a living room wall

Servicing in Christchurch

Heat pump servicing in Christchurch

Canterbury cold is drier than Wellington damp, but it goes lower. Outdoor units will frost. A cheap unit that is fine in Northland will spend July in defrost mode here. Ask for a model with a published low-temperature heating figure. A yearly service keeps your heat pump running efficiently through the Christchurch winter.

Most manufacturers recommend a service once a year, and it can be a condition of the warranty.

  • Clean or replace the indoor filters
  • Clean the indoor coil and fan
  • Check and clear the drain line
  • Clean the outdoor unit and check airflow around it

Coverage

Suburbs we cover in Christchurch

We pass requests to a local business covering Christchurch and nearby towns, where one is available. Suburb not listed? Send the request anyway.

  • Fendalton
  • Merivale
  • St Albans
  • Riccarton
  • Halswell
  • Hornby
  • Papanui
  • Shirley
  • Linwood
  • Woolston
  • Cashmere
  • Rolleston
  • Lincoln
  • Rangiora
  • Kaiapoi

How it works

How to get your heat pump fixed in Christchurch

  1. 1

    Tell us what is wrong

    Your region, the fault and any error code. Pick Repair or Service as the job type. It takes about a minute.

  2. 2

    A local technician gets in touch

    We pass your request to a local heat pump business in your area. They call to talk through the fault and book a visit.

  3. 3

    They diagnose and fix it

    They find the cause and tell you what it needs before doing the work. If it is not worth fixing, they will say so.

Heat pump repairs in Christchurch: questions

Is it normal for my heat pump to stop heating and steam on a frosty morning?

Yes. That is the defrost cycle, where the unit melts ice off the outdoor coil. It usually lasts a few minutes. If it happens very often or the ice does not clear, get it checked.

Should I get my heat pump serviced before winter in Christchurch?

It is a good idea. An autumn service means the filters, coil and drain are clean and any fault is found before the coldest months, when local technicians are busiest.

Can I get a heat pump repaired in Christchurch?

Yes. We pass your request to a local heat pump business that works in Christchurch. They contact you to talk through the fault and book a visit.

Who does the repair?

A local heat pump business in your area. We pass your request to them. They contact you, visit, and do the work.

Can you repair any brand?

Most local heat pump businesses work on all the common brands, including Mitsubishi, Daikin, Panasonic, Fujitsu and Samsung. Put your brand on the form so the technician knows before they call.

How often should a heat pump be serviced?

Once a year is a good rule, or every six months if it runs most of the day or you live near the coast. Clean the indoor filters yourself every few weeks in winter.

Is it safe to keep using it?

If it is leaking water near power, tripping the switchboard or smells of burning, turn it off at the switch and leave it off until it has been checked.

Can I top up the gas myself?

No. Refrigerant work should be done by a technician who holds an Approved Filler certificate. A unit that is low on gas also has a leak that needs finding.

What does a repair cost?

It depends on the fault. The technician will tell you what they find and what the fix involves before they do the work.

Replacement

Old unit not worth fixing?

If a repair does not stack up, get a quote for a new heat pump from a local installer in Christchurch.

Installation in Christchurch

Heat pump playing up in Christchurch?

Tell us what is wrong. We pass it to a local heat pump technician in Christchurch.

Get a free quote