Heat pump technicians in Wellington
Heat pump service and repairs in Wellington
Heat pump not heating, leaking or showing an error code? Tell us what is wrong and we will pass it to a local heat pump technician in Wellington.
- Passed to a technician who works in Wellington
- Repairs, servicing and cleaning
- Most common brands
- Free to request, with no obligation
Common problems
Heat pump problems we help with in Wellington
If your heat pump is doing any of these, get it checked before it gets worse.
Not heating or cooling
Blowing air that is lukewarm or not changing temperature. Often a blocked filter, a low refrigerant charge or a sensor fault.
Water leaking inside
Drips from the indoor unit usually mean a blocked or poorly graded drain line. Turn it off if water is near power.
Error code or flashing light
Most units show a code when something is wrong. Note it down and put it on the form. It helps the technician come prepared.
Strange noises
Rattling, grinding, squealing or loud clicking from either unit can point to a loose panel, a failing fan or a compressor issue.
Bad smell
A musty smell when it starts usually means mould or dirt on the coil and filters. A proper clean normally sorts it.
Won't turn on
Check the remote batteries and the switch at the board first. If it still won't start, it needs a heat pump technician.
Local conditions
Common heat pump issues in Wellington
Wellington's wind and salt are hard on outdoor units. Many repair calls here are about noise, rattles and corrosion on units mounted on exposed walls, balconies and brackets.
Loose brackets and rattling units
Strong northerlies and southerlies shake outdoor units on walls and stands. Over time bolts loosen, rubber mounts wear, and the unit starts to rattle or hum through the house. A technician can check the mounting and refit it if needed.
Salt on harbour-facing units
Units facing the harbour or the south coast take salt spray in every storm. Corroded fins, fixings and electrical connections lead to faults. Regular cleaning and a check of the outdoor unit help catch it early.
Icing on cold, shaded walls
Outdoor units on shaded south walls and hill sections can ice up on cold mornings. Very frequent defrost cycles, or a unit that will not clear its ice, are worth getting looked at.
Servicing in Wellington
Heat pump servicing in Wellington
The capital is wet and windy. South-facing rooms and houses on the hill stay cold even when the north side is fine. Capacity still has to match the room, a pretty 2.5 kW head in a draughty lounge will never catch up. A yearly service keeps your heat pump running efficiently through the Wellington winter.
Most manufacturers recommend a service once a year, and it can be a condition of the warranty.
- Clean or replace the indoor filters
- Clean the indoor coil and fan
- Check and clear the drain line
- Clean the outdoor unit and check airflow around it
Coverage
Suburbs we cover in Wellington
We pass requests to a local business covering Wellington and nearby towns, where one is available. Suburb not listed? Send the request anyway.
- Newtown
- Berhampore
- Island Bay
- Karori
- Kelburn
- Thorndon
- Khandallah
- Miramar
- Lower Hutt
- Petone
- Upper Hutt
- Porirua
- Whitby
- Paraparaumu
- Waikanae
How it works
How to get your heat pump fixed in Wellington
- 1
Tell us what is wrong
Your region, the fault and any error code. Pick Repair or Service as the job type. It takes about a minute.
- 2
A local technician gets in touch
We pass your request to a local heat pump business in your area. They call to talk through the fault and book a visit.
- 3
They diagnose and fix it
They find the cause and tell you what it needs before doing the work. If it is not worth fixing, they will say so.
Heat pump repairs in Wellington: questions
Why is my outdoor unit rattling in the wind?
Often the mounting bolts or rubber feet have worked loose, or a panel or fan guard is vibrating. It is worth getting checked before the wind damages the unit or the bracket.
Can my outdoor unit be moved somewhere more sheltered?
Often, yes. A technician can look at whether a more sheltered wall works with the pipe run and electrical connection, and quote to relocate it.
Can I get a heat pump repaired in Wellington?
Yes. We pass your request to a local heat pump business that works in Wellington. They contact you to talk through the fault and book a visit.
Who does the repair?
A local heat pump business in your area. We pass your request to them. They contact you, visit, and do the work.
Can you repair any brand?
Most local heat pump businesses work on all the common brands, including Mitsubishi, Daikin, Panasonic, Fujitsu and Samsung. Put your brand on the form so the technician knows before they call.
How often should a heat pump be serviced?
Once a year is a good rule, or every six months if it runs most of the day or you live near the coast. Clean the indoor filters yourself every few weeks in winter.
Is it safe to keep using it?
If it is leaking water near power, tripping the switchboard or smells of burning, turn it off at the switch and leave it off until it has been checked.
Can I top up the gas myself?
No. Refrigerant work should be done by a technician who holds an Approved Filler certificate. A unit that is low on gas also has a leak that needs finding.
What does a repair cost?
It depends on the fault. The technician will tell you what they find and what the fix involves before they do the work.
Replacement
Old unit not worth fixing?
If a repair does not stack up, get a quote for a new heat pump from a local installer in Wellington.
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